Shipping and Tax Information
Standard International Tracked Delivery
- 4-14 business days*
- Delivered Monday - Friday by your local Postal Service.
- Shipping Fee: €12 (FREE for orders over €75)
- Switzerland Shipping Fee: CHF 6.50 (FREE shipping for orders over CHF 50)
*Excluding weekends and Swiss National Holidays.
Orders destined for countries outside of Switzerland are shipped on a DDP (delivery duty paid) basis.
DDP means we cover for you the local sales taxes and customs duties on arrival of your order. So you don't need to pay this fee
In general, we can't accept any returns as the products are hygienic.
Please call or E-Mail us if you are not happy with your order. In some cases we can accept returns. Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable
If you want to return your products, you will need to cover the cost of return shipping.